Shipping and Delivery Rates
Shipping Methods and Rates
Our orders are shipped and delivered on business days (Monday through Friday, excluding major holidays). We kindly ask that you anticipate 3-5 business days for standard shipping. Standard Shipping Charges apply. We currently ship to Ireland and the UK only. We regret that we currently do not offer International Shipping at this moment.
Shipping Rate | Country | Weight |
---|---|---|
€5 | Ireland (32 Counties) | |
€15 | UK | Under 30kg |
If for any reason, you would like to change an order you have already placed, please contact us at info@fernandfigtree.ie or email us here, select the subject “My Order” and leave a comment “Can I Change My Order?”. In order to expedite your request, please include your confirmation number (from your confirmation email). We will always endeavor to do our best to accommodate you.
If the product you receive contains a damaged item, is missing an item or has any other concern, please contact us at info@fernandfigtree.ie or email us here. In order to expedite your request, please include your confirmation number (from your confirmation email). We will always endeavor to do our best to accommodate you.
Your right to cancel an order only applies to goods that are returned in the same condition as you received them. You should also include all of the products instructions, documents and wrappings. Goods that are damaged or not in the same condition as you received them or which are worn simply beyond opening the original packaging will not be refunded. You should therefore take reasonable care of the purchased Goods while they are in Your possession.
We will reimburse you no later than 14 days from the day on which we receive the returned goods. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.